Toyota Of San Bernardino
Sold new truck to me with defective tires or tires and refused to honor any warranty

Bought a brand new 2010 toyota tunda on a sat. Evening took for test drive the truck was on empty the salesman instructed me to head back to dealer so we did not become stranded so I wasnt able to test drive on freeway as i asked to do i assumed it was brand new and It was a toyota so i had nothing to worry about well I was wrong on the drive home on the freeway i noticed it had a pull to the right i took it back first thing monday morning I was told they alighned the front end and i left it noticed it still pulled to the right so i called they told me i had to make an appointment for service and the soonest they could get me in would be the upcoming sat so i took it back remember this truck now had only 300 miles the service tech took it for a drive i walked back asked him if he noticed it he said yes i was told it was ready to go and that they had moved the right front tire to the left front and visa versa so when he handed me the service ticket it stated that they moved tires from the left to right and that it now had a left front pull and that they suspect it is a road crown problem i guess they arnt to bright because now it has a left pull wouldnjt you think that since they moved the tires that it would be considered that the tire is bad not a road problem and they told me they do not warranty tires and that this is a tire warranty problem and not their problem im so pissed that a dealer wouldnt take care of a brand new car problem that is supposed to be warrantied from bumper to bumper, also i purchased an extended warranty and was told if i ever had issues they would supply rental car everytime and it makes it so much easier as he pointed at the part that said no paperwork and i found out from experiance unless the dealer see's fit you will not get a free rental and they onlt reimburse you for rental and only if the dealer agree's to allow you free rental this dealer and others like them are the reason they keep having to make laws governing new car dealers and lemon laws keep up the good work san bernardino toyota i will never step foot in your dealer again

Company: Toyota Of San Bernardino
Country: USA
State: California
City: San bernardino
Address: showcase drive san bernardino

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