Credit Acceptance Corporation
Car Repossessed Day Before Payment Arrived and Repo Fee Added to Payments

June 5th I purchased a car from Rogers Auto. I gave them $1600 down payment. I think the finance person who worked on my contact has some type of deal with Credit Acceptance because he was such a condescending prick & when I called him on it especially being a single female purchasing a car, he was not happy with me. On June 7th I began receiving harassing phone calls to have the GPS System installed so I made an appt. for June 14th. June 14th I arrived at dealership only to be told no GPS on the premise come back Monday. I leave & a few blocks from home the car peters out. I called the dealership & prick man tells me let the car sit for an hour & drive back to dealership. I wait the hour & drive back only to have the car stop on me again. This time when I call the dealership prick man nastily tells me a tow will be there & hangs up. 3hrs later on the hottest day in the city (90degrees & high humidity), the tow truck shows up, and now they tell me I have to leave the car until Monday because of a bad alternator. Apparently, this car was previously owned by one of the dealers in the dealership so I did not believe the story they were giving me. I demanded a temporary car & was given one.

July 5th 1st payment paid via Western Union. Due to a family matter, the 2nd payment was sent on August 13th, my car was repossessed on August 19th & they received the payment August 20th. On August 19th, I called Credit Acceptance to find out why they did this because they could have disabled the car instead. They were rude, nasty, & down right belligerent. They told me I had to pay $294.91 to get the car back. I paid the $294 to Credit Acceptance, $40 to the tow company to get my plates back, then we had to drive 45 minutes to get my car back. Then when I call back to speak to them, I am now being told they want to add the repossession fee to my next 3 payments which would mean my payments go from $395.91 to $553. A class action is necessary!

I contacted the Attorney Generals Office in my state to file a complaint! It is unfair what they are doing to people! I had to take several payday loans in order to make the payment just to get my car back & my entire financial budget is no longer possible to be timely with my bare necessities. This is Financial Rape of the consumer & this predator needs to be stopped! There have been other lawsuits against them & they have lost! They are shysters! The got tax payer money & they are screwing the tax payer in return

Company: Credit Acceptance Corporation
Country: USA
State: Michigan
City: Southfield
Site: creditacceptance.com

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