Bmw
BMW Customer Service

I purchased a 2009 BMW from David Aviles at Russel BMW and it is been the toughest customer support encounter I Have ever endured. Actually, I Have had a far greater customer support encounter purchasing Fordis.

The indicators began after I understood I understood more concerning the vehicle I had been purchasing than Mark. After I'd ask Donald a problem concerning the automobile in the place of informing me he did not understand the answer and will have to study issue and obtain back again to me, he'd simply offer an inappropriate solution.

You Would think somebody with so much self-proclaimed understanding and encounter might have the procedure of promoting an automobile learned, however it was something but that. If you should be purchasing a BMW from Brian, anticipate to allow it to be a component time work. When you have a problem, do not expect a return telephone call, it is your work to call before you capture him. Require the automobile collection day, you will have to contact repeatedly. Lacking anything you taken care of throughout the purchase like the iPod connection, components or even the labels, you thought it-you'll need to contact till you part him.

When The purchase is total and Russel BMW has your cash, it just gets worse. Russel BMW may overlook you purchased an automobile from their store and therefore are a person. If you were to think my encounter is uncommon begin to see the Better Business Bureau site at http://www.bbb.org/greater-annapolis/company-reviews/auto dealers-new-vehicles/russel-automotive-team-in-catonsville-md-23015460 They scored the Russel Automative Team an Y which like a client isn't any surprise.

I regret buying my BMW from Russel BMW and wanted I'd have purchased my vehicle elsewhere.

Company: Bmw
Country: USA
State: Maryland
Site: russelbmw.com

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