Cathay Pacific / Asia Miles
Horrible Rewards program

Should you ever wish to receive your Japan miles factors to get a trip, you'll absolutely have large issues since:

1. Cathay Pacific Loyalthy Programs LTd. (CPLP), Asia Miles as well as their spouse airlines restrict the amount of chairs readily available for prize journey, anytime they need, at their attention.

2. Their companions enforce BLACKOUT PERIODS.

3. CPLP does not assure you a chair on the routes (cathay pacific airways) or some of their companion routes to any location – which essentially implies that you might have a verification number for you personally arranging from Japan kilometers and visit the check in table in the airport your day of one's trip and also have their companion flight state that you don't possess a confirmed chair which Japan kilometers never established your-seat — that will be precisely what happened in my experience.

This Is Actually The fin printing from their online people providers catalog:

Sec. 12.2 People recognize that CPA and its own Companions arrange the best to restrict the amount of chairs provided for Flight Honor Journey at their complete discretion. Additionally, some Companions might impose blackout times where Flight Honor Journey isn't allowed. CPLP doesn't assure that chairs is likely to be readily available for Flight Honor Journey on any specific trip and course or even to any specific location on CPA or any Companion airlines.

To sum it up, Japan miles is unreliable and when they mess up, they're not really prepared to consider the responsibiliy for their problem. It has precisely been my encounter with them the previous month, plus they've actually been informing me to contact their spouse airlines straight and go up together, when they were those who allegedly arranged my trip. It has been non stop meticulous telephone calls, speaking with many-many reps, trying to explain to every single individual one of these the entire situation repeatedly, and not one of them truly having any capacity to do something and none which really contact me back. Actually their senior consultant who guaranteed to contact me back, never did.

Japan miles is terrible. I'll never be traveling with Cathay Pacific again. Their entire benefits system is awful, unreliable and simply simply simply awful!

Company: Cathay Pacific / Asia Miles
Country: USA
Site: asiamiles.com

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