Firestone
Safety Hazard

A couple weeks before I'd all my tires changed by Firestone in Lake Zurich, IL. Well, yesterday I'd to generate to Bloomington, directly into assist somebody transfer to their new condo. The journey was good—until about 11 kilometers beyond Bloomington, when my vehicle started swerving (which was a 60mph street, actually). I were able to ensure it is to the best part of the street. Upon checking the tire, I observed a lug-nut on the floor. It had been among the lugnuts that retains the tire in position. There was just one inside... All of the sleep had gone missing. Using the aid of the officer, I got my vehicle towed towards the Bloomington Firestone. There, they examined the vehicle and explained the Lake Zurich Firestone had placed on the rear left tire really badly, with lugnuts which werenot tightened completely. Some costly Audi component within the wheel have been broken, and also the soonest they might obtain the component in was Friday. It was Wednesday, and that I needed to return property (5 hours absent) on Sunday. They explained that Firestone might protect the costs. Well, I've handled them for three times today plus they had created no improvement in speaking with statements about since the costs or obtaining my vehicle back again to me in Chicago. Lastly, today, I acquired named with a guy at Bloomington Firestone who recommended that it was difficult the Firestone in Lake Zurich had created an error, which somebody should have unsuccessfully tried to grab the tire in these couple weeks I'd it. He explained statements might contact me later today to deal with this problem. They did not call. On the basis of the manis reaction that Firestone could not have created an error, I believe I've an uphill fight in front of me to obtain all the repairs, towing, and transport returned.

Company: Firestone
Country: USA
State: Illinois
City: Lake Zurich

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