Prince Frederick Chrysler Jeep Dodge
Ralphs Dodge - The did not honor warranty work on my 2000 Jeep or 2004 Neon

Prince Frederick Dodge/Chrystler. Jeep is a very dishonest dealer! I brought my 2004 Dodge Neon in with transmittion problems on a couple occations just after 64k miles. They say they could not find a problem. 1000 miles after the warranty ended the transmission stop working. Got it towed into their shop and they said it will be $3,200.00 to fix it. I explaind that I have been complaining about the transmission for about 8000 miles and they said sorry and would only give a 90 day warranty on that work.

I towed it to AAMCO and they looked into it and said that there was so much damage that it had to be completely rebuilt. It was most definatly long term damage.

To top things off my 2000 Jeep Cherokee I bought from them used, with a high priced extended warranty, started having AC problems about 2 years before the warranty ran out. It was in their service department for weeks at a time during 2 summers... When fall came AC was no longer needed... They said they replaced many parts and I would pick it up only to have it blow hot air again and again! The last time they worked on it, just prior to the warranty milage approaching.

Of corse, in the fall, I picked it up, and got about 1/4 mile away and it was not cold. I took it back, left it for a week, picked it up again and there was a green fliud on the passenger front floor. I ask what it was and the Service Manager said a tech must have spilled something.

Needless to say again I hopped in turned it on and HOT AIR!!! I came back the following day and picked it up and it was working and now the outside temp had fallen below 70 and I didnt need the AC. Come springs first hot day the AC didnt work and the warranty was expired.

I took it to another service center and they said the leak was in the inside of the car and the whole dash would have to be completely removed to replace it at a cost of over $1,700.00. The dealership couldnt find the leak because they didnt want to pay a tech for a few days work. DONT EVER BUY DODGE OR JEEP! Especially from Prince Frederick Chrystler Jeep Dodge!!!

Company: Prince Frederick Chrysler Jeep Dodge
Country: USA
State: Maryland
City: Prince Frederick
Address: 265 Solomons Island Road
Phone: 4105351200

  <     >