Texas Direct Auto
RIP OFF - Filed Complaint with Attorney General

I saw a 2003 SL 500 Mercedes advertised by Texas Direct Auto on e-bay motors. I called Bart and made a deal to buy the auto, like others have reported they wanted a deposit of $ 500.00 and a cashiers check for the remainder (a way to avoid feedback on e-bay and save them a few bucks).

The car was not ready for delivery Jul 2 because of a memory malfunction (engine light on). Mike Dodd made a generous offer to pay for a one day car rental ($ 169.00) which has not been paid and the auto would be available on Jul 3, no later than 2:00 P.M..

The car was delivered at approximately 5:45, Jul 3. The memory malfunction had "been repaired" and I bought an extended warranty. I believe they were stalling until just before closing because they had returned the rental car and knew I was stuck (my wife was with me).

Less than one hour later the message memory malfunction displayed. I took the car to a Mercedes dealer and they stated the battery had been disconnected to conceal the warning messages. Master Tech (extended warranty) refused to pay for the repairs (preexisting condition) I cancelled and they returned the money to Texas Direct Auto and they still owe me the refund ($ 2,355), rental fees ($ 169.00), navigation CD's and manual
($ 500.00) and I claim $ 577.00 for the malfunction repairs because they had "fixed the problem". If you read this don't deal with them and if you want an extended warranty buy it ELSEWHERE.

Company: Texas Direct Auto
Country: USA
State: Texas
City: Missouri City
Address: 1915 HW 90A (South Main)
Phone: 5018313193

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