Dependable Warranty Group, LLC... Extended Auto Warranty
Dependable Warranty Group, LLC DEPANDABLE WARRANTY GROUP... IS a RIPOFF will not honor their expensive warranties

Have a Mercedes and a BMW 318i, with extended warranies. BMW got hot due to water pump malfunction part of water pump breaks in engine and damamages engine. I had car towed to first shop who wanted 6 to 800.00 to see what damage the engine suffered, if warranty compant denied claim I would be responsible for that large amount. I paid them 200.00 for their Visual and machine diagnosis. Had car towed to second shop who removed water pump and found that the water pump shaft had broken in engine, making car get hot and incurring engine damage. Warrant co. Said they would pay for water pump and nothing else. I have paid this second shop 316.00 so far for replacing a fan clutch. Warranty contract states that if engine is damaged due to water pump malfunction repairs or replacement of engine are covered. They approved the water pump but not the damage to the engine, whats the use of a new water pump on a bad engine caused by a water pump malfunction. Car is still in shop while I try to resolve the issue with DWG. I will have to start paying the shop storage fees if the issue is not resolved soon.

I am a cancer patient and the stress this company has caused me is incredible. As a family with 2 cars we are left with one. Warranty company would pay for a rental if they covered what the contract states, but if not I would be stuck with that bill too. The warranty on the BMW alone was 2100.00. This problem needs to be resolved soon it has been way too long to have only one car.

Company: Dependable Warranty Group, LLC... Extended Auto Warranty
Country: USA
State: California
City: Los Angeles
Address: 4312 Woodman Avenue, Suite 210
Phone: 8185746390

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