AutoZone
Horrifying customer service

Sunday July 7

We proceed an Autozone in New Rochelle, NY. The team happens to be useful and curteous. That is until today. Having a analytical document at hand I supported my mom to buy air indicator (s). We went searching for the lady who offered her the analytical document recently but, rather fulfilled MS. Motor-mouth. This small lady proceeded to minimize me and recommend I had been a moron for being unsure of what type of devices we required. I experimented with clarify the instructions distributed by the repetition recently but each time I began, she abandoned me having a pointedly noisy issue: "BEFORE or AFTER?" This continued many times until my mom appreciated she'd been suggested to purchase an Common air sensor. Which should have already been the finish. Although not for Ms. Motor-Mouth who discovered an ideal chance to inform me that I ought to shut-up since I have didn't understand what I had been referring to. After I responded: " should you had I would like to clarify...". She felt upset after which proceeded to virtually gown me along and clean the ground with me. It had been quite uncomfortable. At-one stage I appeared behind me and all of the clients within the shop were collected behind us incomplete assimilation while this lady kept working her mouth. I expected her many times to prevent and simply take our purchase but she declined. I requested to talk to a supervisor but she responded that there is none. Fairly angry right now as well as in a determined try to quit her I got a bend before her after which slapped my fingers and hurried her to simply spot the purchase. The shop turned dead quiet. All eyes were on-US. And when it'd been a, at this time the weapons might have been attracted and also the first chance might have been noticed. Fortunately, another repetition needed pity on-US and found consider our purchase. She continued interrupting him and informing him to look after his other client... She questioned him to 'assist my mom not I, etc." She kept arriving around and pointedly making loud remarks and obtaining on my experience. I had been taunted and triggered.in most and all quite a humilliating and frightening encounter. Her conduct was right from the cheapest of the cheapest type of people. But what exactly is more incredible is the fact that no body in the shop ceased her or stated something to her. Does not Autozone practice its workers to deal with clients with professionalism? Something I understand without a doubt: I'll not be patronizing this store any more...

Hayde

Company: AutoZone
Country: USA
State: New York
City: New Rochelle

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