AutoZone
Scam and cheating

Cars & Transport

I visited the Morristown, Tennessee Autozone shop at 625 S. Cumberland St on March 22 to buy a gas injector. An associate supervisor was waiting on me. I'd previously named forward to arrange the right gas injector that I needed.

Upon visiting the shop, the associate supervisor was wondering me if my 1994 Astro van experienced the 4.3 Vortec motor or even the regular TBI 4.3. I responded that my truck had the 4.3 Vortec motor... Which the individual whom I'd voiced to about the telephone had explained the cost was some $75.00 unusual bucks...

The mgr explained that there is no method that I'd the Vortec motor since the injector could cost around 285.00. I stated, no, the guy about the telephone explained $75.00. I stated, friend, my truck has device addresses that state V6 Vortec... He explained, well. Somebody may have simply set these device addresses onto it, since no Vortec motors possess the throttle body.

I mentioned, friend, I understand what my motor claims on it. Then he switched away and began to proceed and obtain the component. I stated, nicely, I understand that my device handles state V6 Vortec onto it. The associate supervisor, then becomes in my experience and shouts' I'm not likely to claim along with you' I stated, what 'what?' He claims, 'I'm not likely to market you this component'

I then responded...'friend, I've the cash and that I need the injector.' market it to me' then he flat-out retains on declining to market it to me... I stated, okay, that's good. I then told him.'I'll look after you on Monday.' He responds again and again in a noisy voice.'go right ahead and look after me today'. PROCEED!!! Go Right Ahead And look after me today!' I said, nah. I'll look after you Mon!' I then switch to depart... And he shouts out 'You're only a loudmouth!'

This assistant supervisor screamed out all this before about 20 clients. Extremely unprofessional... All I did so was inform him that my engine was a Vortec motor... Which my valve handles stated Vortec in it... Then he works such as this. I've never been handled thus rudely before in my own life. I really could not think it was happening...

I've invested a lot of money within this shop through the years, but never again. It had been really uncomfortable to become spoken to just like a puppy before customers. This associate supervisor was looking to get me to begin anything with him. He's the main one having a horrible perspective along with a smart mouth. It type of enables you to wonder what type of people Autozone has employed in their shops.

I thought really endangered by him and that I won't go back to any AutoZone again. I'm also likely to be calling top administration about that scenario. If anybody want to contact this specific shop, the telephone number is 423-586-7313. Request to talk to the store-manager and find out how he thinks about that situation. Notice if he actually cares. I'm as though no body cares as of this shop. I understand, I'll never be again! Cheers!


Company: AutoZone
Country: USA
Site: autozone.com
  <     >  

RELATED COMPLAINTS

AutoZone
Terrible experience

AutoZone
Assistant Manager Rude, started yelling at me, refused to sell me item

Rapido Marine
CHARGED US FOR A 4.3L 98 - 05 Vortec Motor & Sent to Australia a PRE 98 Motor thats not a VORTEC florida

AutoZone
Rude manage

AutoZone
Horrifying customer service

Napa auto parts
Rude Store Assistant Manager and Worthless Lifetime Warrantee on Parts

AutoZone
Defective product

99 Chevy Blazer
This truck is breakign me

Dollar General Store
Rude... No customer service

Metro PCS
Disrespectful & rude