Universal Auto
2 locations also view report #43618,43642 - selling used cars that are not reliable

I wish i would of found out more about this dealer befor i baught my car...
There are 2 complains file on this site alone.

I baught a car $2000 DOWN cash and owe them $500... Due tomorrow.
Purchased the car on APRIL 24 with 50/50 90day waranty, drove for 3 days took in for window repair. No problem no charge.
On May 4 took car in for AIR CONDITIONING problem drop off monday may 4 late afternoon. Told it would b ready next day, NOT! Picked up on wed MAY 6 Problem not fixed told they order the wrong part and to bring in friday May 8.

Thursday MAY 7 after parking my car dont start any more. Jump start the car no responce, my electric seats are no longer working. Call the dealer i was told i would pay for tow truck if they send one out
after waiting 1HR jump start the car drove home 3 min away parked n car would no longer start.

Had a mecanic check out car for me told me starter n relays were messed up.

Friday morning MAY 8 drope of car at dealer for service AC and NOW the starting problem. Told it need a new starter, later told it wasnt the starter.
Told AC part was wrong and they had to order again. I was told The re did the wireing and the car starts now.

NOW CAR SITTING THERE FOR A WEEK STRAIGHT, called yest asked for a a rental since ii dont have my cat they say it isnt ready but i can drive it so i can pick up if i want.

Ac problem still not fixed!

I arrive at dealer my car on garage told they are almost done working on it, taken in off with manager explain the problem he appologise assures me the car will be ready that night. NOT..!
In meeting with manager and mecanic, im told the STARTER AND BATTERY were replaced. (note: contradicting story) ALSO told the AC control unit (initial problem) IS not it and AC compleate sistem will be replaced...
Recived called that evening i was told the part they need wasnt ready untill today, assured it would be done... NOT!

It all sounds like bull sh*... To me...

Please help... Advise... What can i do next...

Company: Universal Auto
Country: USA
State: Nevada
City: LAS VEGAS
Address: 2445 E. SAHARA
Phone: 7026311818

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