National Auto Rental
Rates & Customer Service
- 05-04-2009
- 14
I created a reservation to get a rental-car in Lubbock, Texas and return it at Midland, Texas. Our price was to become $63.00 daily. After I switched within the automobile at 7:30 am on Sunday there is no body at their counter or every other rental table. I quit the info needed and proceeded to capture my trip.
On sunday I obtained my declaration via email for $361.02. It was $100.00 significantly more than anticipated. Nowadays I named the client support quantity and following a 10 minute delay I eventually spoke to some consultant. He explained that I had been being charged based on my contact. I requested to consult with a and was used in a FAX NUMBER!!! I subsequently named customer support again and requested to consult with a boss. The woman explained that I'd to provide her a chance to correct my problen as well as that there have been no administrators available. Expressed my shock and insisted on talking to a boss she hung-up on me.
I'll never hire from Nationwide or their sibling organization, Alamo. I travel often and utilize rental a lot of the full time. Buyer beware of national auto rental
Company: National Auto Rental
Country: USA
State: Texas