Santander Consumer USA - Drive Financial
They repossessed our Yukon and we have the title

I need to vent. We have an accounting firm and it is April 7th - days away from April 15th. We have our attention focused on our clients - or should. On Sunday morning we received a phone message from a tow truck company saying they took our vehicle. We looked out the window and said "Well, I'll be".

We contacted the company (uses a pseudo name - wonder why?) and was told Drive Financial authorized the tow. We were astonished and explained it was a huge mistake and the vehicle must be returned or we would report it stolen. He acted anxious and cooperative. We knew we would get it straightened out. So we waited for Monday to simply clear this up.

Today is Tuesday - we have an attorney involved. My word - these people are rude - hanging up - putting us on hold - irresponsible. Too many adjectives, not enough time!

Company: Santander Consumer USA - Drive Financial
Country: USA
State: Texas
City: Dallas
Address: P.O. Box 562088, Suite 900 N

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