Firestone
Caused Major Engine Damage when I got my oil changed

Cars & Transport

I took my 2000 Dodge Intrepid to Firestone on February 24 to get my oil changed. Firestone noted only the oil plug be replaced, which I did and there was a brake light out. Nothing else was noted. After leaving Firestone my car started shaking and the engine light came on. I retured the car to Firestone on February 25 the next day and was told I needed a major tune up. I then contacted my mechanic and he came out to my house and looked over the engine. What he informed me is there was a thrown rod in the motor and the motor will need rebuilt or replaced. He did tell me there was a firing engine that needed replaced but will not take care of the thrown rod. I did replace the spark plug and the firing engine. This did make the check engine light go off. What he believed was Firestone started the car with no oil in the motor. He also explained he has seen this happen many times before. I then contacted the store manager on the phone and explained. He informed me there is nothing he nor the store can do to help me. I then filed a claim with the small claims court. I appeared in court on April 2. I'm now awaiting for the judge to decide the outcome. What the judge explained to Firestone is if the engine was in that bad of shape, they (Firestone) would have let me know there was a major engine problem.


Company: Firestone
Country: USA
State: Indiana
City: Indianapolis
Address: 8583 Michigan Rd
Phone: 3178763983
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