Warranty America Program - First Warranty Program Of Florida (license # 60115)
Warranty America Program - First Warranty Program Of Florida, license # 60115 Refusing to pay repair bill directly to vendor and refusing to give authorization to have repairs made

I have had a few repairs done under warranty and they were paid directly to the repair provider. Today, they are telling me to pay the repair and they will reimburse me. When I asked for a written approval for authorization, they refused to give it to me. I asked who will and how do I obtain the authorization? The agent said they do not give authorization in advance. I said, but I can not have the work done without and expect to get reimbursed. He said that's right. I said so how do I get authorization. He said you don't... What a run around. I had no previous troubles with having them pay the vendor. I am in shock and helpless. I submitted 70 pages of maintenance work, oil changes, fuel services, transmission check ups, cabin air filter changes, etc. Not sure where to turn!

Company: Warranty America Program - First Warranty Program Of Florida (license # 60115)
Country: USA
State: North Carolina
City: Huntersville
Address: 15806 Brookway
Phone: 8004387753

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