Brakeplanet.com
Take my money, send BAD rotors, don't anwser calls or e-mail - Cassie is bad at customer service

Cars & Transport

I ordered drilled and slotted rotors. When I received them I had the were both for the right side. I called and spoke to Cassie who said there isn't a right and left side WRONG!

She wanted to talked to my mechanic, so he called her and then I drove out to get the correct rotor. This one was for the right side (left) but it was chewing up the new brake pads. So I called to return them. She gave me a problem so, my mechanic had to call again to explain the problem.

I was finally put thright to Devon, he agreed I could return them. I sent them back FedEx on March 17 they were signed for March 18. Still I have yet to receive my money back Cassie will not answer any e-mails or telephone calls.

So I just wanted to warn anyone who wants to buy rotors do NOT use this company they are a rip off and my mechanic said the rotors are no good (he used a much harsher word)


Company: Brakeplanet.com
Country: USA
State: California
City: Simi Valley
Address: 27943 Seco Cyn. #207
Phone: 8668385980
  <     >  

RELATED COMPLAINTS

Brakeplanet.com
Very very disapointed - drilled sloted rotors

BrakePlanet.com
No Problem Taking Your Money But Good Luck Getting It Back

Brakeplanet
Great deal - drilled and slotted rotors and pads

General Motors Oldsmobile Div. Classic Olds
Oldsmobile Alero rotor prob. Problem with the brake rotors

Brakeplanet
Unsatisfied - drilled and slotted rotors and pads

Just Brakes
Overcharged, Lied about work, False Advertisement, Poor Customer Satisfaction Ripoff

Duval Motors
Ripoff scam, told me I needed a brake job, new pads and rotors

Brakeplanet
Ordered rotors and brake pads

Brake Planet www.brakeplanet.com
Brake Planet, brakeplanet.com Customer Service very Deceptive and Dishonest

Brakeplanet.com - allaftermarketparts.com
Allaftermarketparts.com No product, after cancelling no refund and no response