Lexus Financial
Lexus Financial Horrible Customer Service Baltimore Maryland

Buyer Beware! Once they get you into the car with all the delicate service performance; their customer service has nothing on the mob. They actually were going to repo my car because I was $34 short. When i asked to speak to a Manager, I was told "no."

In these times one would think the car dealers (or their financial people) would work with their beloved customers. OOO NO— Lexus will not.

When I went to send the $34 by western union, the store manager informed me that he saw many Lexus customers going the same thing for aas little as $14. This is a shame! I have no remorse for car dealers and the industry. I think they should be required to file bankruptcy... I think poor attitude of a customer representative show be cause for termination. Either way - Don't be fooled that Lexus provide any better customer service that anyone else. I will never purchase one again.

Consumer101
Dover, Delaware
U.S.A.

Company: Lexus Financial
Country: USA
State: Nationwide
Site: lexusfinancial.com

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