Moore Buick Pontiac & GMC Truck
Sold us a car with a blown head gasket

My fiance and I bought a used ford taurus from Moore. They seemed really nice and our sales person was great. We had it for less than a month when we realized that the heater didn't work. When we brought it back to have it fixed they told us that the car had a BLOWN HEAD GASKET and they tried to BLAME IT ON US by saying we must have driven it out of water. We had only had it for a MONTH, it had never overheated, and we hadn't even driven it hardly at all! You try to drive a car out of water in only a month's time, NOT HAPPENING! We tried talking to our sales man who AGREED that that was IMPOSSIBLE for it to be our fault, and assured us they would cover most of the cost of the repairs, but we ended up having to pay half the expenses anyway, a total of almost 1000 dollars. The whole time Brett, the owner of Moore, wouldn't even talk to us directly, just send messages through his sales man and service department. They obviously sold us a car with a blown head gasket, and treated us like idiots who did it ourselves.

I'm pregnant with our first baby, and we had no choice but to use the money we had in savings for her nursery to get our car back from these crooks. Plus we had to rent a car while they took their time repairing it, which cost us another 300 bucks. To top it off, when we finally got the car back, the heater STILL DIDN'T WORK and we had to take it back AGAIN. These people are unbelievable. Don't buy from here, they will sell you anything just to make money.

Company: Moore Buick Pontiac & GMC Truck
Country: USA
State: California
City: Los Gatos
Address: 15500 Los Gatos Blvd

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