Nissan
Bad customer service

Our 2005 Nissan Sentra was recently discovered to truly have a damaged head gasket. Our car has just 60,000 kilometers onto it, which is definitely an expensive fix for this type of new vehicle. I came across this was a typical issue with this specific automobile and through some digging discovered several to make contact with to obtain monetary support from Nissan. I got my vehicle towards the Nissan Dealer and approved repair. I also approached 1 800-Nissan1 and put up a document. The reaction was really positive and that I was generated think I'd get the help of Nissan following the dealer was approached. Two nights later I obtained a phone from Nissan informing me my state was refused. They recommended me that by permitting the repairs I'd suggested for them that used to donot require help. (I'd plead to vary.) The folks at Nissan had recognized all-along that I had been permitting the repairs and not allow me to learn of the plan. The dealer was conscious I had been calling Nissan for compensation and went forward using the repairs anyway. I'd been amazed when Nissan was so useful and today feel just like they served in ways to intentionally direct me to consider steps that will avoid me from being entitled to help. Obviously this is actually the last Nissan automobile I'll actually possess.

Company: Nissan
Country: USA

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