Firestone Tire & Service Centers
Ripoff dealer put stopleak in without permission! Had to make repair due to stopleak damage to radiator. The business that doesnt stand behind their actions

On 04/14/02 i went to firestone tire and service to have my antifreeze flushed and changed. I had bought tires there and asked how much they charge to flush and put new antifreeze in my truck.

I picked up my truck to notice a week later my radiator bottle was overflowing and my radiator cap was corroding which was fine when i took it in. I took my truck back up to firestone to get nothing but lip from service tech (patrick razack). I told him i had a leak so he put stopleak in my radiator.

Then all he could do for me was put a new radiator on at an additional cost to me. I then decided to take my truck to a another me repramandable mechanic that had to replace my thermastat because the stopleak caused corrosion in my radiator and caused my thermastat to stick also caused my heatercore and radiator to stop up.

I had to pay an additional $118.58 to fix my truck. I got a reciept from the mechanic stating that the stopleak had caused my problems. I then took this up with the consumer affairs dept.in writin with a copy of my reciepts and a letter of complaint to try and get my total amount back that i was out. Which was $53.27 at firestone and $118.58 from the other mechanics.

I finally got a call back from them and they were the most rude people i've ever dealt with. They called my home and work about a million times only to say that the problem was not theres but stopleaks problem i told them they had put stopleak in my truck without permission which made it there problem. Needless to say i am still trying to get my money with no luck.

Company: Firestone Tire & Service Centers
Country: USA
State: Texas
City: ARLINGTON
Address: 4319 LITTLE RD
Phone: 8175720051

  <     >