Capital One Auto & Capital One Credit Card
Loan Denied Over Husband's Self-Employment Despite 17 Years

I filled out an application online for an auto loan through the blank check program. My husband is self employed and has been for 17 yrs. They called me and said they can't do the loan after all because they couldn't prove my husbands self employment. I said what do you mean and he said you have to be self employed at least 2yrs. To get a loan. I said my husband has been self employed for 17yrs.

He said well the system we use to prove that says he has only been self employed since last May. I said I can send you his DBA certificate it states right on there how long he's been in business. He said unfortunately we can't except that document to faxed to us so I said I will send it certified mail he said we can't do that. I have never dealt with such a rude and misleading company in my life.

Company: Capital One Auto & Capital One Credit Card
Country: USA
Phone: 8009033637
Site: capitalone.com

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