Tom Matson Dodge
Unethical rip-off artists

I was called by a salesman to look at a car they got in on trade, a 1997 Cadillac. I drove the car and went to the sales office and bickered on the price. As soon as I said I wanted to sleep on it the salesman ran off and got the sales manager who worked on me.

Finally I agreed, (worst mistake of my life) and purchased the car for $15,990. They took my old car on trade for $2000.00 trade allowance and I gave them a check for $6000.00.

That night I knew I screwed up and did not want the car, too flashy and I didn't want payments for 4 years. The next day I went down to the dealership and asked if I could return the car.

They said no, it's yours now but you may trade it in on something else. I agreed as I felt obligated now. They said they would give me $14,500 trade in on the Cadillac and I signed the offer sheet. I lost about $1500.00 but a price I knew I had to pay for my own mistake.

I selected a 1999 Plymouth Neon with 48,000 miles on it for $10,700. I signed the contract and took the car home when I went to the Matson web site and seen the exact same car for $6800.00! They overcharged me some $3900.00! I went back and complained, they really didn't want to change it but finally did to the advertised price of $6800.00. I signed the contract and THEN noticed they changed the trade in value on the Cadillac without my knowledge to $11,650 instead of the $14,500
that was agreed upon! I complained and they said well it's too late you signed the contract! I just paid $15,990 for the car less than 24 hours ago.

They knew they ripped me off as I could see the smirks on the few salesman that knew about it. I asked if I could buy my old car back that they gave me $2000.00 on trade and they said yes, for $2700.00!

So this is what I got for two checks I wrote for $8700.00, $2283.00 credit towards the Neon, and my old car back. I STILL have 30 payments of $165.00 a month!

I called Tom Matson Jr to voice my complaints and he asked what did I want him to do for me. I said write a check for the difference $2850.00 from what I was shorted on my trade in that was agreed upon. He said quote "you got to be kidding".

So since then I have contacted BBB, the Atorney General's office and wrote letters to Tom Matson Jr, Tom Matson Sr, and Jay Miller the sales manager and haven't heard a peep from any of them as they knew they gave me the shaft and they are not man enough to make things right. I also contacted NADA who wanted to know what dealer this was as they violated the NADA code of ethicsand gave me some guidelines to follow.

I will wait another 30 days before proceeding to my next step. I won't give up or quit until a settlement is made.

Joseph
Kent, Washington
U.S.A.

Company: Tom Matson Dodge
Country: USA
State: Washington
City: Auburn
Address: 2925 Auburn Way
Phone: 2538525585

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