Precision Toyota
Service Department trying to perform maintenance that is not required

I purchased a new 4-Runner in 2000. I have had the vehicle service by this dealer for the last eight years and followed their suggestions and recommendations to the letter to include a new rear seal and timoing belt. I took the car in for a 30,000 (120,000) mile service and was told I needed new rear seals, front shocks and transfer case repair.

I question this and was told that all was necessary. Having drove this vehicle and performed all recommended maintenance for the last seven years I declined. I went to anoth mechanic and asked about these items and he said they were all fine and did not need any repair or sevice. I am concerened that the service department/manager is/are trying to make money at my expense.

I called the dealer and Toyota, USA. Their suggestion was that I bring my vehicle back and the would relook my mechanical needs. I have lost truxt and confidence in this dealership and I feel very sorry for any individual who does not question their mechanic or service advisor.

Company: Precision Toyota
Country: USA
State: Arizona
City: Tucson
Site: www.pretoy.com

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