Concord Toyota
Maintenece including in purchase conversation but not in contract Concord California

In July I took my daughter to purchase her first car from Concord toyota becausse at the time I believe the guys to be the most honest I have ever met in the business. I let her read the contact which she thought she understood while the business manager explain he taught his three children the same way. Two days later my daughter gave me the contract to read and the interest rate was 21%. I call and voice my displesure and the contract was rewritten for 12%.

5K miles later she return for an oil change because he stated to me she would get the same kind of service I get on trundar limted not true. Bottom line these guys are great at bait and switch. He agreed with me while we were talkiing but he wrote the contract totally different. You can't buy a maintenence contract on used cars from toyota just warranty on the drive train.

I have gone to the DA office no help. Call CA DMV no help and finally the salesman call me trying to sell me gap insurance. I located the contract and was shock to find that they told me the interest rate would be 8% when I purchase my 2007 tundra but in the contract it was 12% and my car 2006 Avalon with 10K miles was only worth $18K and therefore no $10K rebate — was in an accident that produce not one scratch and the insurance co never paid one dime to repair it but they had to deduct for the repair but can't mail me a copy of the bill for the auto body repair.

Company: Concord Toyota
Country: USA
State: Nationwide
Address: 1090 Concord Avenue
Phone: 9255774756

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