AAMCO - Cox Clan Inc
Claimed that transmission needed rebuilding -had it done - problem persisted

After transmission was rebuilt, the problem persisted. There was slippage after the engine was hot. They claimed leaving when I left the vehicle with them that the transmission did what it was built to do. But after I drove it and while running errands the slippage was still there. They claimed it was not an issue with them, so I took it to the dealer.

The shop supervisor and mechanic both drove it individually and were able to identify that I had transmission problems and I should take it back to AAMCO, but to a different franchise. AAMCO: Cox Clan Inc. Has a high turnover rate as far as supervisor/manager rotation. As soon as one manager has completed a work order and the customer returns for a warranty claim it was passed on to another manager. After 2 days that manager is gone.

Come to find out that the owner has 2 locations. So the customer keeps repeating the problem, they keep telling you that they'll check into it but cannot recreate the problem. The their workmanship was fine. I spent roughly $3000 on repairs I later found out that I did not need. I still have to get my transmission fixed, but we are not ready to go back to using one vehicle between three family members.

Company: AAMCO - Cox Clan Inc
Country: USA
State: Texas
City: San Antonio
Address: 5960 NW LOOP 410
Phone: 2106471161

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