Tires Plus
Simple oil change gone bad!

Cars & Transport

My daughter needed her oil changed and could not wait for me to do it. She took it to Tires Plus against my advice. She is a fanatic about getting her oil changed on time. Four days later, I noticed a large puddle of oil. I took it to my machnic to have checked. He told me there was too much oil, over a quart, and went on to say it had damaged the cam seal at a cost of about $500. He asked if I had it changed recently. I told him yes and where I had it done. They proceded to fix it.

I called TP and was told they would not pay unless I had it towed to them (free) and his mechanic would do it free. His statement "Why would I pay to have someone do it when my mechanic can do it for free?" My mechanic was already fixing the problem and is extremely dependable.

I went in and argued. At least they agreed to pay half since I was having the timing belt replaced and he would have a check ready for me the following Monday or Tuesday and he would contact me. Needless to say, he is gone for the day and did not contact me as of end of day Tuesday.


Company: Tires Plus
Country: USA
State: Minnesota
City: Lexington
Address: 9280 Lake Drive
Phone: 7637958145
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