Chrysler Financial
Awful customer service

I tried to make a payment on the Chrysler Financial website and it was down, so I called to inform them that I would make a payment as soon as it was up. The first person said to return a call before 5:00 to verify again, and when I did, I spoke to this person (last name Jones), she said I had no option but to pay by phone (for a fee), or go to W. Union and had to do it by 5:00. This person was VERY rude about it and this wasn't the first time either.

Company: Chrysler Financial
Country: USA
Site: chryslerfinancial.com

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