Landrover
Cary - Leith, Inc. Charged me for recalled repair (Differential) and Catalyst even though my car was under warranty Cary, North Carolina

My 2004 Range Rover had only 37147 miles on it. The car broke down on a county road late at night while on a road trip with my three small kids in the car. We bought this car for safety during trips and instead we were left stranded in NC, scared, in the dark with a broken down car on an unknown road. There were no taxi, rental cars or tow trucks anywhere. EVERYTHING was closed. Our cell phone would not work since we were out of range.

We stayed on the road several hours hoping someone would come by. No one did, finally we decided to try to start it, and we were hardly able to drive there was smoke coming out of the car. We found a dealership in Cary NC and left the car there. They called us the next day and said the differential broke, and the Catalyst assembly also had to be changed. They charged me a total of $3693.99 for the related repairs, which was outrageous. There were lots of extra rip-off charges in there like 'freight" to get the parts ($150.) Checking the service engine light ($95)
I tried to explain to the customer service that the car was recalled for the differential and that the catalyst should have been covered under the "Fed. Emissions" warranty, but they refuse to reimburse me. Our trip was ruined and we were stuck paying for a rental car for a week while they made the repairs. This car is dangerous and unsafe. Do not think you can go on a trip in a Landrover, because you could end up stranded and alone. What a rip-off!!!

Company: Landrover
Country: USA
State: California
Address: 1000 Autopark Blvd. Cary, NC 27511
Phone: 9194691000

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