LG Wholesale, Globaltrailer.net, Saferwholesale.com
Defective, unsafe Scooter, no warranty, no exchange, no refund
- 08-26-2008
- 13
LG Wholesale, aka GlobalTrailer, aka Saferwholesale do not warranty their product, and won't repair, replace or refund if they sell you defective merchandise, (even though they sell it to you as warrantied). You are left with all the problems and costs. I purchased a Scooter from Saferwholesale.com. They encouraged me to use an online check to get the $100 off and free helmet being offered. The on-line advertisement I ordered from stated "Every single bike comes with a warranty that is fully backed leaving you with NO RISK involved!" I agreed to the purchase, and paid in full.
The following day I received an invoice from LG Wholesale. Red flag, so I did some research on LG and found many duped customers, I called to cancel my order and that's when I found out there was a 30% cancellation fee, and was told my order was a great product and I would be very happy with it, so instead of losing nearly 1/3 of my investment, I agreed to continue, big mistake.
The scooter arrived on time, in the color of choice and looked to be in good condition. After 2 days putting it together (with help), I was finally able to check the oil, add gas and put the battery in, ready to ride. Well, as soon as I installed the battery, (yes, correct and polars), it began to burn. I immediately unhooked the battery, bought a new fuse and tried again, same result.
I contacted Parts and Tech Support and Customer Service via Build Chat, and was then informed it was some kind of electrical short, and I should take to to a mechanic. They refused to pay to have the scooter repaired, would not replace or refund my money. I'm out $1200.00 time frustration.
Would recommend no one purchase from this company. Be sure to check out your dot com to see if it is a subsidary of this company, something I didn't know to do. Lots of hidden issues.
Company: LG Wholesale, Globaltrailer.net, Saferwholesale.com
Country: USA
State: Illinois
City: New Lenox
Address: 21765 S Center Ave
Phone: 7086691237