Jiffy Lube
Failure to honor warranty

I'd a "PowerVolt 72-month guarantee" battery mounted by Jiffy Lube 2 yrs before also it failed a week ago. After obtaining a boost from the stranger, I went to Jiffy Lube Shop #1004 (on Barbur Blvd.) plus they explained they no further market batteries and wouldn't recognize the 72-month guarantee. I expected them easily might visit another Jiffy Lube shop plus they stated no, I ought to visit Les Schwab Tires, since "they recognize every battery guarantee".

I visited Les Schwab (and quit the automobile operating), plus they chuckled after I told them what Jiffy Lube stated, and recommended I visit an Interstate Battery seller about two blocks away.

I went towards the Interstate seller, who explained that "PowerVolt" was the private-label manufacturer which Interstate Sellers cannot recognize the guarantee without pre-settlement in the Interstate Battery Headquarters.

My husband named Interstate Battery, plus they informed him that people needed to visit the Interstate Factory (25 miles apart) to obtain it identified and (when they decided it had been preserved correctly) changed. We named Jiffy Lubeis nationwide customer support quantity plus they stated they'd be pleased to document a, but might do-nothing to drive a Jiffy Lube shop to recognize the guarantee. We tried getting the battery for 2 times (without accomplishment), then my partner talked having a customer support boss at Interstate Batteries who approved the neighborhood Interstate Seller (2 kilometers apart) to displace it.in 20 units, they'd changed the battery having a greater one from Interstate, and that I was back on the highway.

Thanks Interstate Batteries! SHAME YOU, Jiffy Lube! You may never alter my gas again.

Company: Jiffy Lube
Country: USA
Site: jiffylubeoregon.com

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