Usaa
Increase in rates, and bank drafting CA

This insurance company is using unfair and unethical practices. Recently I was divorced from a former squid. The company offered me a fairly low rate and only required I pay 6 months in advance with a "one time" payment out of my checking account. WATCH OUT.

Not even two months later the policy has had a rate increase of over 400$. USAA has tried to draft it out of the same account I payed the initial 6 months premium from, only causing me bounced check fees. They claim even though I gave no permission to "automatically draft" from the account, because I authorized the said "one time payment", they can adjust my rates and take the difference out as they see fit. Sounds like some legal loophole BS to me. I work in insurance, I understand that people have to physically sign, or be recorded stating that they have authorized a bank draft.

Dont let this company tell you they have your permission to draft your account. Especially if you pay 6 months in advance to avoid such auto Payment methods. They will use every loop-hole method they can find to tell you they tried to contact you as well. Such as sending notice to an old address or "verbal agreements". Don't listen, and don't give up without a fight, USAA is just another insurance company that doesnt care about the usa, or the people. Its all about money to them.

Company: Usaa
Country: USA
State: Nationwide
Address: Texas

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