Air Asia
Terrible service

I'd travel with Atmosphere Japan several times to Kota Kinabalu and yesterday after I came from Kota Kinabalu, I've a dreadful encounter using the wheel-chair support individual. Their name is Adaly. I came via AK5121 which touch-down at about 1145pm. I'd earlier book 2 wheel-chair while I had been in KK airport and settled the amount of RM12. After I reached KL, LCCT, the wheel-chair individual stated I've to pay for additional RM12. What's this happening? We'd a disagreement and need to put up the telephone using the chef. After I request I do want to begin to see the chef individually and he explained the chef isn't about. How might I understand if he's cheating me? He also had become intense as well as yelled at me and directing hand at me. Just how can you've such individual working out for you? It'll tarnish your picture!

After I visit KK a couple of days earlier, KK aspect didn't actually questioned me for almost any additional. Actually your team at KK sign in table didn't actually note in my experience something that I have to spend additional after I tested in.

And in addition that man (Adaly) stated that he's from Caravan. But so far as I understand, I'm coping with Atmosphere Japan and Atmosphere Japan at KK released me a bill, 1381596 and 1381595. He actually really rude if you ask me stating that easily don’t spend he can't support me and simply drive the wheel-chair like this. And on that wheel-chair have 2 aged guests plus one of these having walking trouble. Imagine if they slip? HAVE YOU BEEN likely to result in it? Fortunately I've friends with me plus they assisted me to drive the wheelchair.

What type of support of the that Atmosphere Japan provides that will be rude as well as unsystematic about the wheelchair agreement? As previously mentioned at your site ‘Yes, it'll be supplied upon demand in the point-of your sign in in the table before starting. Please be aware that the minimal charge of RM12 is likely to be accessed upon starting and just upon birth to LCCT or Johor Bahru.’ From my comprehending that I only have to pay-once but why he request more?

Company: Air Asia
Country: USA
Site: airasia.com

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