Hyundai Of Tempe
Dealer put in gap insurance with out our approval and won't let us use our own financing

The next day after the purchase of a new Hyundai Sante FE, we looked at the contract. First they did not tell us what they were giving us on our trade... Which was less then what we owed. That was a whole separate issue. My main complaint was they did not ask if we wanted the gap insurance and just added the $750 in the contract. I contacted State Farm insurance and they told me if we finance through them (same rate) the gap would be included. We called the dealership and they finally agreed to cancel the gap but would not let us choose our own finance company. They dealer put the loan though Desert Schools, so we called Desert Schools but they did not have any record of the loan. At first Desert Schools said the dealer could cancel the loan. Though after Desert Schools called the dealership, we were told the dealership would not cancel the loan. This now meant we would have to wait to receive something from Desert Schools, and that the gap would still be in the financing. So even if we were to refinance, we would have to get a loan that included the added $750 for gap, which meant a high payment, and then later get a refund of the $750. Later. My question is does a dealer have the right to force you into their financing?

Wish I would looked at your site first... We were charged $369.75 doc fee and $196.75 vechicle theft registration (optional) which we should of questioned since we charged the above fee.
Thank You for your time!

Company: Hyundai Of Tempe
Country: USA
State: Arizona
City: Tempe
Address: 8050 S Autoplex Loop
Phone: 4809614800

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