Continental Warranty
Does not honor it's contractual obligations Don't Know Don't know

Purchased an "extended warranty" from Continental in February for a 1997 A6 Audi, at a const of approximately $1,800.00, for 24 months coverage.in May the Audi required servicing, including the replacement of a front axle at a cost of $550.00, as dtermined by a local ASE certified mechanic.

All claims procedures were properly followed, and a claim was filed. Being an attorney, I carefully read the contract, and clearly axles were specifically covered under the contract. Continental simply refused to pay this specifically covered benefit, despite the fact that it was clearly and unambiguously covered in the contract for which I paid them $1,800.00, with no rational explanation whatsoever.

I paid the local mechanic to due the work and promptly filed a lawsuit for the covered expenses. Their lawyer quickly contacted me and sent me the money plus court filing fees, without ever questioning the validity of my claim.

This leads me to beleieve this company simply has a policy of refusing to pay claims despite the validity of the claims. Had I not been a lawyer, I sure I would have had a difficult time finding a lawyer to represent me on a small $550.00 claim.

Watch out for this company.

Company: Continental Warranty
Country: USA
State: Nationwide
Site: continentalwarranty.com

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