Drive Financial
Told a deferment was possible, then told none were offered

I was reading some of the lies and misleading things that have been done by this company, or should I say customer service reps. I was on a disability leave from my job in Jan., however I did not get paid until the end of Feb., I called and spoke with a customer service rep and he advised me that I could get a deferment for the Jan payment and told me to pay $410 which is my regular monthly payment, then in march my statement was still showing a past due for $417 included with late fee, I called again and spoke with another customer service rep that told me they didn't offer deferment payments and that I need to pay the past due and what was due for march to get up to date... While I was on here reading other people stories, a guy that posted his story on here did get a deferment, and now I am wondering why the last guy I spoke with in march told me that they didn't offer them!!! It was a hardship at that time and I could have faxed them proof from my job that I was not paid at that time... This is not a new loan and I have been paying on time since I got the car 2 years ago!!! It just goes to show what kind of people you have to call in a time of need and you get lies!!!

Company: Drive Financial
Country: USA
State: Texas
City: Dallas
Phone: 8882224227

  <     >