Dealer Services
Sent a falsified document by mail. Saint LOUIS

I received a letter stating that the factory warranty on my 2002 buick has expired. I should call immediately to take advantage of this direct purchase program. I don't even own a buick, never have. The last car I purchased was an '07 Hyundai Sonota. I only called to see how they got my information or if someone had a car in my name. I went along with their script initially, then I started asking questions that they couldn't answer. The customer service rep who gave the name Jennell got irate and refused to give her last name or to allow me to speak to someone else. I had to hang up and call back at which time I got someone who claimed to be Jerry. According to Jennell, I recieved the letter in error, that happens a lot but she couldn't tell me who it was suppose to go to. Jerry claimed that the error was the ID# which they provide for you to reference on their letter. I informed him that I would call the opt out number on the back of the letter and hung up. This is definitely a scam. I went on-line to get a direct number for Kent Finley who is listed as the Senior VP. That's how I got on this site. It is very important to be careful. Thanks for the helpful info.

Company: Dealer Services
Country: USA
State: Missouri
City: SAINT LOUIS
Address: 100 MALL PARKWAY
Phone: 8668476655

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