Middletown Honda
Very poor customer service attitude

I bought a new Honda CRV 11/07. With a Honda service club card - $99.00. Later I realised that this service card is not useful for me. Since I have not used any of the club services, I asked for refund the club card amount. The manager stated it is not their policy to refund that. Even though it does not any where in the card info about it. I reported the issue to Honda company with out any results, it is not fair for the dealer to charge me for the services I do not need. It is really a very poor customer service attitude.

Company: Middletown Honda
Country: USA
Site: middletownhonda.com

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