Wells Fargo Auto Finance
Vehicle Repossessed Two Days After $800 MoneyGram Payment

I have never been treated so badly as I have with the people from Wells Fargo. I made a money gram payment of 800 on a Saturday and Monday, they repossessed the car. I got into an argument with an agent named Quinton from the Pennsylvania office and after that point, he put on my records that I purchased this vehicle for my husband. I made over 20 calls to Wells Fargo stating that this was a lie and I tried to make arrangements to become 100 percent caught up with my loan but to no avail. I was put on hold for endless amount of time with Quinten never coming back to the phone. My husband also tried talking to him and at one time actually heard Quinten and another woman laughing at us. This could have ended in a much positive note but because of the vindictiveness of representatives from Wells Fargo, I will probably lose my truck. They will not work with me whatsoever. As soon as I call and they see in the notes that this was a straw purchase (which means I purchased for someone else), I get treated rudely and unprofessionally and I wish there would be a class action against this company.

Company: Wells Fargo Auto Finance
Country: USA
State: Pennsylvania
City: Chester

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