American Honda
2007 Honda CRV Lemon - Honda Disinterested in my concerns

I have had my current Honda since October - about 3 months after that - the trips to the service department started.

The first time they told me my tires were low - then, two months later I had it in the shop for two tire sensors.

The next time I brought it in the VSA light was on and staying on. Turned out to be another sensor.

The next time, my brake sensor wasn't engaging so I was stuck in a parking lot until I could get the transmission unlocked (you know, the whole using your key thing).

The most recent was a rear differential issue that as it turns out, they know about!

I don't know about anyone else, but having a Honda and a newer vehicle leads me to believe I won't have it in the shop for anything other than maintenance.

I wrote to them to vent my anger and frustration only to be told that "that is what a warranty is for". Excuse me? One thing going wrong... Sure - maybe even two - but COME ON!

I'm so tired of large companies not giving a hoot about issues that effect my life. Bringing the vehicle in for service which means leaving my house early, then in turn getting home late. Additionally every time I bring it in, I have to get a rental car so I can get to to work.

I don't think I'm asking too much for them to stand behind their product, and being told they have no control over things such as this because the parts are made by "machines" and "things like this are going to happen" isn't an acceptable response.

Company: American Honda
Country: USA
State: California
City: Torrance
Address: 1919 Torrance Boulevard
Phone: 8009991009

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