Allstate Insurance
Rear-Ended While Stopped, Insured Driver Cited, Claim Delayed

On Dec 27, I was involved in an auto accident.

I was rear-ended by a 16-year-old female driving her parents' vehicle. I was stopped in traffic at a traffic light for about 8-10 seconds when I saw the other driver approaching me at about 20-25 mph with no intention of stopping. I turned and looked her in the eyes at the time of the impact.

She was cited for being the cause of the accident, and she subsequently went to court and was also found responsible in traffic court.

Since then she has changed her story at least 3 times, and her parents refused to allow her to talk to the authorities and her insurance company about the accident.

My back was injured in the accident, and my truck sustained about $3k in damages, along with about $3500 in diminished value (proof from an appraiser), because it was brand new with only about 1700 miles on it when she hit me.

I have also racked up about $10k in medical expenses. I have been to the chiropractor at least 22 times, had X-rays and an MRI, and have been through 8 sessions of physical therapy, and was found to have some damage in my L3/L4 discs.

Even after all these treatments my back pain refuses to go away. Though it has lessened, it is still there, and my daily activities and recreational activities have been limited. Additionally, my endurance is limited, and I tire easily because the pain gets too bad to continue doing what I was doing.

Allstate has done everything in their power to delay the settlement of the claim, and we are at over 4 months now. They have gone as far as making a total insult by saying their insured is only 25% responsible. Keep in mind that I was stopped in traffic, she was cited, and she was found responsible in court.

I was forced to retain an attorney for the medical and injury side, and now I am having to get another attorney for the property damage.

My vehicle is still not fixed today.

Company: Allstate Insurance
Country: USA
State: Arizona
City: Mesa
Address: 1001 W. Southern Ave, Suite 202
Phone: 8778009021

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