Chrysler Financial
Very rude customer service

My first 6 payments were not reported to credit bureaus but when I fell short due to health issues they reported me, not to mention that when I took 2 deferments they listed it as non payment and repo my car. My 81 yr old mother lived in another state and they would call her everyday at 7:30 am and again in afternoon as well as evening being very rude as to why I am not calling them asap, she asked them repeatedly to stop calling her because she was very ill—dying of liver cancer and it was upsetting her with their rude behaviour, but that didn't stop them —the next day same thing up until she passed away 8/07. When I went to KY for the funeral on the same day she was buried they called at 7:30 am I explained to the "man" that my mother had asked for the calls to stop and they didn't and she had nothing to do with my loan I told him this was harassment he said they have to do whatever they can to reach me I told him that my mother was very ill and had passed and all he could say was when can I expect a payment? I will never buy another car from "Chrysler" again due to the immoral ethics that they use to contact their customers and it doesn't matter how many times you complain to a supervisor it doesn't get any better. I will now only purchase foreign made cars. "Chrysler" is like a bad mother-in-law always over your shoulder, mouthing off not considering your feelings or concern about the bad situation you are going through. You just want to turn around and drop kick them both.in my world: no more chrysler or mother-in -laws

Company: Chrysler Financial
Country: USA
Site: chryslerfinancial.com

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