Clarke Ford
Beware of autodealer tactics

Bought 96 Ford Contour 8/98 23,000 miles for $14,000, took to dealer 11/99 at 41,900 miles and they say its worth $5,000. How do you lose $9,000 in one year? Except for the mileage the cars in better shape now than when we bought it a year ago.

Besides the numerous recalls this auto has, at $35,000 miles "check engine lt" came on. We took to Clarke Ford, tech put on diagnosis machine we paid ($68.74) determined we need "mass air flow sensor". We took to Libery Ford, because it was closer to home to have this installed we paid ($277)."Check engine"lt still came on. We went back to Clarke Ford, they put on diagnosis mach again, this time we needed 2 more sensors ($251 $135 labor) we didnt put these on, but went back to Liberty Ford, they put it on their diagnosis machine we paid $65, it stated we need "3 upper intake gaskets". They guaranteed "engine lt" would go off. We installed these at $421 including $331 labor. We asked for refund for $277 "mass air flow sensor". Liberty said we should go back to Clarke Ford, they made the diagnosis mistake. We went back to Clarke Ford and asked for refund of $65 $277 for" mass air flow sensor" which we didnt need. They said they would give us the $68.74 diagnosis refund but not the $277 because they did not install it. When Ford has a recall, can't you go to any Ford Dealer you choose???
I went to BBB, Attorney General, and about to go to Small Claims Court. I am over 60 yrs old, there be so many unscrupulous people that take advantage of consumers??? Can You help? Thank you!
Ms. Nancy C. Medved 440-735-0255 (nvsb4@aol.com)

Company: Clarke Ford
Country: USA
State: Ohio
City: Hudson
Address: 5715 Darrow Rd
Phone: 8004485425

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