Valvoline Instant Oil Change
Damage to car during oil change!

I got my Saturn set for a program oil-change. After attempting to sell me an extended listing of costly and completely needless repairs/window wipers/filters, etc, the "customer support representative" started to get surly in reaction to my recurring "no cheers, not nowadays". Then he huffily informed me that I'd a sign fluid trickle which I ought to contain it fixed at Valvoline, at an entirely uncommon cost, obviously. I advised him that I'd individually examined my liquid amounts the prior evening, which the liquid quantities have been good. He got really snippy subsequently, ostensibly informing me I had been an idiot for not slipping for his lure-and-change sales hype.

24 hours later, my indication began gushing liquid. After I had it towed to my trusted and honest technician, he explained that Valvoline had drawn my sign filter down and damaged the seal once they place it back on. While there is you should not eliminate that filter during an oil-change, they possibly ripped the incorrect one simply because theyare unaware or intentionally broken my vehicle hoping that I'd purchase the $200 fix at their store.

The supervisor agreed to reduce me a check, but additionally offered me a great deal of bureaucratic runaround, and that Iam confident I will not be simply because check any time in the future.

Company: Valvoline Instant Oil Change
Country: USA
State: Ohio
City: Maumee

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