O'Reilly Auto Parts
Gift Card Ripoff

The Assistant manager of the store refused to honor my new $25 gift card that was given to me for Christmas. He stated that the computer refused the gift card and gave absolutely no remedy to solve the problem. He insisted that I give him my home phone number and when I refused, he told me that the computer would not accept the gift card. I never give my home phone number to auto parts stores (including O'Reilly's) and they always find a way to take my cash or credit card.

When I gave him cash for the exact same item, he took the cash with no problems but complained that I would have no warranty on the purchase. I told him that if there was a problem, I would have my receipt and return the product.

The item I purchased was an air filter for a small car. It was not a custom air filter or anything special and the purchase price was about $18

Nowhere on the gift card is it stated that the card is not valid unless home phone numbers are provided.

I wonder why my cash works at O'Reilly's but gift cards are refused.

These people are rip-off artists. I will not go back to any O'Reilly's again. It is quite a shame since I spend a lot of money on auto parts every year.

Company: O'Reilly Auto Parts
Country: USA
State: Texas
City: Cleburne
Address: 514 North Main St
Phone: 8172028422

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