Gator Tire
INCOMPETENT - RIPPED OFF & TAKEN FOR A RIDEKaren got me hook, line and sinker. And now my vehicle has sunk. I began going to her because I was eager to support a female mechanic and initially, she appeared to be an honest mechanic

Karen got me hook, line and sinker. And now my vehicle has sunk. I began going to her because I was eager to support a female mechanic and initially, she appeared to be an honest mechanic. However, when my transmission began having problems, she "thought" she had replaced the most obvious part, and when that didn't "work", she replaced my clutch, slave cylinder, then, FINALLY, my master cylinder (which was the problem in the first place).

The last time I brought my vehicle in for the same problem, I demanded that she fix the master cylinder, doing the labor for free. She agreed, but got me in the end because they did not lubricate my crankshaft after they had removed the transmission and now I am paying for ANOTHER $400 repair to replace a pilot bearing (the actual part costs $6, but the labor to get the tranny out accounts for the rest), after spending close to $2000 at Gator for my transmission alone.

In addition to all of that, I brought my vehicle to her to check something under the hood and when I popped it open, there was a wrench left UNDER THE HOOD from a previous oil change. Her response: "wow, and that's a $35 wrench - an expensive one to be leaving under someone's hood". My response: dumbfounded.

This woman is COMPLETELY INCOMPETENT and I am preparing to report her to the Better Business Bureau after my new (and VERY trustworthy) mechanic puts all of the problems in writing.

Do not be taken advantage of! Go elsewhere!

Company: Gator Tire
Country: USA
State: Illinois
City: Carbondale
Address: 1240 N. Reed Station Rd

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