O'Hare Honda
Improper car sale practice

Sales person promised that the car has MP3 formated cd play capability and built-in millage calculator into navigation. Also, promised referral since a friend referred me. After one week of car owning, i learned that MP3 player and millage calculator are not available. Went to dealer. Two sales people came to help, tried for almost an hour and at the end said"this car doesn't come with it". They did not offer any help. I came home disappointed. Called American honda.

Called dealer several times but never received referral money always i was told that accounting has it, let's verify address etc. Called last week and the sales manger, Andrew told me, "let me look at your survey. Humm you are not happy, you can't get referral money, DING". Hung up on me instead asking why i am unhappy. Bought a $30k car from you, buddy, atleast try to ask why i am unhappy.

Company: O'Hare Honda
Country: USA
State: Illinois
City: Des Plaines
Site: oharehonda.com

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