Kerry Hyundai of Florence, KY
Fraud & cheating!

My partner and that I got our 2002 Sonata set for an position at Kerry Hyundai of Florence, KY last Friday since the vehicle was tugging towards the remaining. We were named on Friday morning and informed the Knuckle supply within the entrance was bent and must be changed. We offered the okay for that to be achieved. On Tuesday, whenever we acquired the vehicle, we settled $868.88 for components and work and also the positioning. Once we went the vehicle house, we discovered that it had been still tugging towards the remaining, however the support division was currently closed. My partner named on Thursday and spoke towards the support supervisor who informed us the vehicle was aimed, therefore we ought to simply require new wheels. He never provided for all of US to create it back again to be examined. On Wednesday, I got the vehicle to obtain fresh tires as was recommended. Once they placed on the brand new tires and were examining the alignment, they unearthed that the vehicle wasn't in alignment. He showed me the specification sheet and anything. Obviously, I had been not so pleased. On Friday, our earliest chance to achieve this, my spouse and that I delivered to Kerry to determine the support manage. R. He wasn't in and neither was his exceptional. We requested to determine the specification page for that positioning that they claimed was done. No specification page might be discovered that leads me to think that no positioning was done, but it was mentioned on our bill that it was completed and we were billed for this.in my experience, that constitutes fraud. I've previously approached my charge card organization to challenge the cost and that I desired to document a using the Better Business Office, but Kerry isn't listed together. I named the Service Supervisor at 8:00 today and am awaiting him to come back my phone. I'm really upset with this particular poor company. Personally I think that people were completely cheated. Not just were we charged for an position that people didn’t get, but I've likewise lost an excellent period of time obtaining wheels that people didn’t require since which was our allegedly trustworthy dealer’s recommendation. We've needed to utilize our period and our gasoline to try and find something supervisor which we haven’t had the opportunity to complete. And today I have to go back again to the tire seller to obtain it aimed precisely since he didn't wish to contact it till we examined it out with Kerry. I'm wishing to obtain a complete reimbursement for that phony positioning as well as for the full time and difficulty and stress that people have experienced to withstand. I don't possess the time for you to be producing these calls and emails and time for you to run-around looking to get support which was allegedly done. Scam such as this shouldn't need to be handled with a client.

Peggy Lorenz

Company: Kerry Hyundai of Florence, KY
Country: USA

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