Kia - Glendale, CA
100K or 10 year warranty... Yeah, right!

I bought a new 2006 Kia Spectra EX from Kia Glendale, thinking the 10 year, 100,000 mile warranty was quite a great selling point. However, after several regularly scheduled oil changes and in keeping with the terms of the warranty, my check engine light came on at 17,000 and I took my car into the dealer to be checked over.

I was told that I needed a tune-up that would cost me $250 and that I would have to pay $90 to have the check engine light turned off.

I have spoken with my regular mechanic as well as looked through my warranty manual and for the dealer to suggest a tune-up at 17,000 miles was completely ridiculous.

When I asked about the warranty, I was told on everything I needed, that "it's not covered".

Then what the heck IS covered?

This is unacceptable business behavior (though seemingly typical of auto dealers), but I can't believe that KIA Corporate would condone this kind of behavior.

I know nothing will come of complaining, but maybe some other poor sap will be saved the headache by reading this and avoiding KIA GLENDALE!!!

Company: Kia - Glendale, CA
Country: USA
State: California
City: Los Angeles/Glendale
Address: 2242 N San Fernando Rd
Phone: 3232228000

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