Autosave Warranty (Charter Warranty)
Autosave Warranty (Charter Warranty) Unrealistic maintenance requirements

I was referred to this company when considering buying a vehicle from a suspicious (shady) dealer lot, and I started asking specific questions about the extended warranty. Looking at the fine print and confirming this with autosave.com, it is very important to know that they have a requirement that you take your vehicle to get a professionally completed oil change every 4 months, regardless of miles. You cannot do it yourself. So, if your vehicle has only 100 miles put on it in a 4 month period, you have to get an oil change, or you are in violation of their maintenance requirements. This means they can deny any coverage as a result.

Getting your oil changed every 4 months is unreasonable and does not conform to any established standard. I believe the policy is designed to allow this company to deny service and coverage to their customers. When I brought this concern to them they wrote back that they felt I'd be happier with another warranty company. They are correct about that. Customers want companies that cover their vehicle.

I was concerned enough about this policy of theirs that I felt it imperative to get this information out to prospective customers.

Company: Autosave Warranty (Charter Warranty)
Country: USA
State: Missouri
City: Farmington Hills
Address: PO Box 2425
Phone: 2484889740

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