Budget Rental Car
Poor service!

Orbitz booked my flight with car at budget on my walmart visa. They charged my card and when i went to pick up the car budget said they wanted another 100.00 on a different credit card. They would not accept the card i had already booked with the airlines. I had to go to another car company. Budget finally agreed to charge back 89.00 since i didn't get the car. Problem was that now i did not have the money to rent another company since i used the money on that card. I spent from 10am until 5 pm in the office of the other company until someone could go put a money pac on that card. Orbitz said that it would take at least 2 months to credit my card. This put me in an intolerable situation since i was attending the funeral of my best friend of 50 years. No-one seemed to care at all that I was stuck in phila. All day. I feel that orbitz should compensate me in some way as this is no way to do business. The people at budget were very uncaring!!!

Company: Budget Rental Car
Country: USA

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